We aim to deliver your order within 2-5 business days almost anywhere in New Zealand.
Orders placed after 2pm NZST or on weekends will be dispatched on the following business day.
We send regular tracking emails to keep you updated throughout your purchase journey.
Only received part of your order?
We ship from multiple warehouses! You'll receive separate tracking emails and shipping times might be different.
Head to our two tracking portals below and pop your tracking number in (find this in your order confirmation email) to follow your Platypus order!
If you haven't received your order by the estimated delivery date, contact us below and we'll help track it down
P.S Don’t forget to check your spam!