You'll receive an email letting you know your order is ready to be picked up. Once you receive the email, simply go to your selected store with your tax invoice (we sent it via email) and your photo ID (so we know it's you) to grab your fresh kicks!*
*When you place a Click & Collect order within business hours, you will receive your collection email within 1 hour. Please wait until you have received this email before going in-store to collect. Please note that the 1 hour timeframe may be delayed during lockdowns.
Please note: If someone other than yourself is collecting the order, you will need to get in contact with our Kicks Team to nominate them. We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.