Only received part of your order? We really don't want you to miss out on anything that you have ordered, so sometimes we fill orders from multiple warehouses which may result in separate deliveries. This is called a split order.
Rest assured, in the case that your order is dispatched from more than one warehouse, you will, of course, receive corresponding tracking numbers.
Head to our two tracking portals below and pop your tracking number in to follow your Platypus order!
Having difficulties? If you haven't received your order by the estimated delivery date, contact our Customer Experience team below and we'll help you track it down.