Only received part of your order?
We ship from multiple warehouses! You'll receive separate tracking emails and shipping times might be different.
We send regular tracking emails to keep you updated throughout your purchase journey.
Head to our two tracking portals below and pop your tracking number in (find this in your order confirmation email) to follow your Platypus order!
Please note, delivery times may vary depending on where your product has been shipped from.
If you haven't received your order by the estimated delivery date, contact us below and we'll help track it down
P.S Don’t forget to check your spam!