Only received part of your order?
We really don't want you to miss out on anything that you've ordered, so sometimes we fill orders from multiple warehouses. This is called a split order. We do this to make sure you can get your full order from all over New Zealand!
How does it work? If your order has been split, you'll receive your first tracking number when the first half of the order is dispatched and the second tracking number when the second half of the order is dispatched.
Your orders will likely arrive at different times as they were dispatched at different times.
Want to keep an eye on them? Click here for ways to track your order.