If you paid for your order with PayPal and would like to return it to us, please get in touch with our Customer Experience team who will assist you to organise your return to us.
PayPal will be in touch once they have finalised your refund and you will need then need to transfer said funds into your bank account if you wish.
Unfortunately, it is in our agreement with PayPal that we are unable to offer in-store exchange or refund orders paid for with PayPal. We can, however, offer an exchange of the same style shoe that was purchased but in a different size (this is subject to product availability).
For more information on how to return your item, please see our Returns Policy.