Sometimes we make mistakes, we apologise if you have not received what you ordered!
We will require proof of purchase and some photos of what you received in order to assist you better.
Please contact us below so we can organise a solution for you.
RELATED ARTICLES
- Returns Policy
- How do I book a return?
- How to return an online order in store?
- How do I return an item purchased from a Platypus store?
- Who pays for the items I would like to return?
- How can I return if I paid with PayPal?
- How can I return if I paid via AfterPay?
- Can I return a sale item?
- When will I receive my refund?
- I have received the wrong order?