When will I receive my Reward?
Once your order has been packed, please allow 24-72 hours for your earned Reward(s) to reflect in your account.
If your order has more than one item, your order may be split and packed from more than one warehouse. Your points with update as each item is packed.
How can I redeem my Reward?
Rewards can only be used on purchases valued at $100 or more, excluding shipping.
Using your Reward in-store
Simply provide your account email address to our in-store team and they’ll apply your available Reward(s) to your purchase.
Using your Reward online
If you’re shopping online, log into your account and any Reward(s) will be available to apply during checkout. If you do not have an online account, simply create one here using the same email address used on sign-up and your accounts will merge.
Have a question about Platypus Kickbacks? You can reach out to our Kicks team here.