How can I tell if an item is in stock?
Our stock levels are constantly fluctuating, however, if an item is listed on the website it is generally in-stock.
If you want to check stock availability before purchasing, give our Kicks Team a call on 0800 752 897. Press option 1 once prompted. They'll be able to check if there is any stock left and even place an order securely over the phone for you.READ FULL ARTICLE
Alternatively, you can sign up to our mailing list to stay in the loop about any re-stocks. Head over to our website and scroll down to the bottom and enter in your email address.
The item I'm hoping to buy has sold out?
If you can not add a size to the cart, and experience the message 'out of stock', then, unfortunately, we are sold out.
We recommend giving our Kicks Team a call on 0800 752 897 and press option 1 once prompted.READ FULL ARTICLE
Our team will be able to look into stock levels for you and check if one of our stores has any stock left.
Do you stock any vegan products?
Yes, we do! We stock both vegan and non-vegan products at Platypus.
If you’re looking to purchase any cruelty-free products, simply head over to the search bar at the top of the page and type in ‘vegan’. This will bring up our vegan range.
Alternatively, you can browse our vegan range here.
Need more info? Feel free to get in contact with our Customer Experience team below.READ FULL ARTICLE
How can I find out what materials an item is made from?
Generally, all material and design information can be found in or under the product description page.
Still can’t find the information? Get in touch with the Customer Experience team below and we’ll be able to help you out.READ FULL ARTICLE
Where can I find the product that I'm after?
If you'd like to continue shopping, please click here to be redirected back to the website.READ FULL ARTICLE
How can I get updates on new releases or any upcoming sales?
Want to stay in the loop about any new releases or promotions?
All information can be found on our blog close to release dates!
We recommend keeping a watch on our social media channels and subscribe to our mailing list. You can subscribe by heading over to our website and scrolling down to the bottom of the page and popping your email in the Subscribe box.