How do I create a customer account?
You will be directed to enter the information required to create your customer account.
You may also choose to create an account when you proceed to the checkout. An email address will be required.
Or simply click here!READ FULL ARTICLE
I have not received a confirmation email?
Depending on your spam filters, it is possible that your confirmation email has been forwarded to your junk folder - we would recommend double-checking your junk folder.
If you still have not received your order confirmation after 24 hours, please get in contact with our Customer Experience team below and they will happily assist you.READ FULL ARTICLE
How do I update my account details?
Log into your customer account and go to the personal details section.
You will be able to select edit and edit your account information as required.READ FULL ARTICLE
Can I unsubscribe from the mailing list?
If you would no longer like to receive emails from us, then scroll down to the bottom of an email you have received from us and click the unsubscribe link.READ FULL ARTICLE
When I log into my account I can't see my order?
If you checked out as a ‘guest’ when you placed the order and then made your account afterwards, then the order, unfortunately, won't show in your account history because you weren’t signed into this account when you paced it.
But don’t worry! All info and updates for your order are sent via automated email, so you can keep an eye on its progress that way (be sure to check your junk and spam folders).READ FULL ARTICLE
How do I create a wishlist?
You can save any product on the website to your wishlist, but first, you will need to create a customer account.
You can do this either by selecting 'Join' at the top of the website or by selecting 'Add to Wishlist' from any product page which will take you to the registration page.
Simply fill in your details, submit the form and you'll be able to save and view your wishlist whenever you want!READ FULL ARTICLE
I have forgotten my Login and Password?
Simply go to the 'Log In' tab and click "I've Forgotten my Password".
A reset password link will be sent to your email address for you to reset your password.READ FULL ARTICLE