Feedback & Contact

Stay in the loop with new releases, latest trends and upcoming promotions by following us on social media!

• Click here to follow Platypus on Instagram
• Click here to follow Platypus on tiktok
• Click here to follow Platypus on Facebook

We'd love to hear your feedback, whether it's good or bad! It helps to improve our products and service. Submit your feedback here and our Kicks Team will follow it up! 

Need help with sizing or have a product question? Call our Kicks Team on 0800 752 897! We're available weekdays during business hours. 

If you want to place your order over the phone 

We'll collect your contact details and shipping address and process the payment via your preferred method. All payment details are kept strictly confidential and off-recording. Your contact details will be collected and used in accordance with our Privacy Policy. 

What payment methods are accepted?

We accept VISA, Mastercard, American Express, PayPal, Afterpay and Platypus Gift Cards over the phone. 

Returns 

All phone order purchases are subject to the same returns & exchanges policy as online purchases. 

Joining our mailing list will give you access to updates on new styles and campaigns, upcoming releases and competitions. 

To sign up, scroll to the bottom of the website and enter your email address. 

Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.

Thanks for showing your interest in working for us!

We're always on the lookout for talented people to join our growing team!

If you'd like to work at Platypus Shoes, please head over to our careers page for more information on the benefits and available positions.

Thanks again and good luck!