Successful returns are refunded to your original payment method, once accepted by our warehouse.
TRACKING YOUR RETURN
A returns tracking link will be emailed to you once your return is on its way to us. You can also use the tracking link available on the NZ Post website to view the status of your return at any time.
PROCESSING AND REFUNDING YOUR RETURN
When we receive your return our Team will carefully unpack, inspect, and warehouse, all items.
Once the return is accepted, a refund will be issued within 5 business days to your original payment method, and you will receive confirmation of this via email.
Any initial or return shipping fees are non-refundable in the event you choose to return all or part of your order.